We Design and Operate Business Systems That Scale

Centralize sales, operations, billing, and reporting into one system built for how your company actually works.

How We Build and Operate Your Business System

Book Your Strategy Call

We start with a focused strategy call to understand your business, workflows, bottlenecks, and growth goals. We review your current tools, data, and processes to identify exactly what needs to be built and what should be automated or eliminated.

You’ll walk away with a clear system roadmap before any build begins.

System Architecture and Build

We design and build your custom Business Operating System tailored to how your company actually works.

This may include:

● CRM & pipeline structure

● Lead intake & automation workflows

● Dashboards & reporting

● Internal tools for sales, ops, or field teams

● Integrations with your existing software

● Custom Mobile App

Once approved, we implement, test, and deploy the system inside your private environment.

Launch, Support & Ongoing Optimization

After launch, we don’t disappear.

We train your team, monitor performance, and continuously optimize workflows as your business grows. Most clients keep us on a monthly retainer so their system evolves alongside the company without hiring internal developers or operations staff.

Your system stays fast, clean, and scalable.

Check Out Our Services

System Foundation

For companies that need their core operations built correctly

Best for: Small teams, new systems, or companies replacing broken tools

What’s included

CRM & Pipeline Architecture
Lead Intake & Routing
Core Automations
Foundational Dashboards
System Launch & Walkthrough

Growth Operating System

For companies ready to centralize operations and scale

Best For: Growing Teams, Multi-Service Companies, Or Businesses Scaling Past Manual Processes

Everything In System Foundation, Plus:

Advanced Automation Logic
Multi-Department Pipelines
Custom Dashboards & Reporting
Integrations With Existing Tools

Custom Business Operating System

For established companies that need a system built around the business, not the other way around

Best For: Established Companies, Complex Operations, Or Organizations Replacing Fragmented Systems.

Everything In Growth Operating System, Plus:

Custom Workflow Logic
Advanced Reporting & Data Architecture
Tailored Dashboards & Executive Reporting
Deep Integrations With Existing Systems
Documentation & Internal Training
Multi-Phase Rollout Across Teams

Frequently Asked Questions

Everything you need to know about the service and billing.

What exactly does HicksGroup.ai do?

We design and implement custom Business Operating Systems for growing companies. That typically includes CRM architecture, automation, reporting, client and employee dashboards, integrations with tools like accounting or industry software, and the workflows that tie everything together.

Who is this best suited for?

Our work is designed for established businesses that are outgrowing spreadsheets, disconnected tools, and manual processes.

Many of our full implementation clients operate in the $1M–$100M+ revenue range, but we also work with smaller teams that are building toward that level and want to put the right systems in place early. The common factor isn’t size, it’s complexity, growth, and a desire to operate with structure instead of chaos.

If your business needs systems that can scale with you, we’re likely a good fit.

How long do projects typically take?

Timelines vary based on scope and internal adoption.

Full Business Operating System implementations typically run 6–12 months from discovery through full rollout. These projects are phased intentionally, allowing critical systems to go live early while more advanced capabilities are layered in over time.

For smaller or more focused engagements, delivery can happen much faster - often within a few weeks. Many clients start with a defined phase or quick-win project to see immediate improvements, then expand as their needs grow.

How much does a typical build cost?

We work with companies at every stage and scale.

Engagements range from short, focused one-week projects (typically around $4,500) to fully custom, enterprise-level system implementations that can exceed $200,000 depending on scope and complexity. Every engagement is scoped intentionally to match the size, urgency, and goals of the business.

Do you work on an ongoing retainer?

Yes. After the core system is built, many clients choose to keep us on a monthly retainer for optimization, reporting, enhancements, and system oversight. This is optional but recommended for long-term performance.

Will this replace our existing software?

Sometimes. In other cases, we integrate with what you already use. During discovery, we determine what should stay, what should be replaced, and how everything should connect to minimize disruption.

Do you train our team?

Absolutely. Training and documentation are included so your team knows how to use the system effectively. We focus on adoption, not just delivery.

Can this scale as we grow?

Yes. Scalability is a core design principle. The systems we build are designed to support additional users, higher data volumes, new locations, and expanded services without needing a rebuild.

What’s the first step to get started?

Start with a consultation. We’ll discuss your business, identify bottlenecks, and determine whether we’re a good fit before proposing a structured plan forward.